The digital experience strategist is highly organized, enjoys working with clients and internal teams — and has a passion for how digital media helps to align and build brands while delivering a consistent and connected user experience. This role will be responsible for the creation of multi-channel digital strategy deliverables, and plays a role in the development of customer experience deliverables, such as journey maps, social listening reports, and SEO.
The content strategist is digitally savvy, highly organized, enjoys working with clients and internal teams — and has a passion for aligning and building brands and improving user experiences through content. This role will be responsible for the creation of content strategy deliverables and play a key role in the development of user personas, customer journeys, user scenarios, and multi-channel messaging strategy deliverables. This role supports the full project workflow from up-front strategy recommendations to validating content integration and migration, SEO, and support of ongoing nurture campaigns.
Reporting to our COO, this role will be responsible for the creation of a wide range of cross-channel digital work, including websites, emails, banners, mobile apps, print materials, and other creative deliverables. The Senior Designer provides guidance, creative strategy and helps create and maintain high-quality designs that respect clients’ brands. This role involves working closely with strategists, designers, writers, and developers.